Your council tax bill explained
The council tax you pay goes towards local services such as policing, fire services, education, parks and household rubbish collections.
The amount of council tax you have to pay depends on the area that you live in and which property band your home is given. Your bill will be adjusted if you qualify for any of the council tax discounts or exemptions, or if you qualify for help with your council tax because you have a low income. Your bill will also be adjusted if you are charged a premium.
Your new 2017/18 council tax bill
During March we sent out new council tax bills showing how much your instalments would be from 1 April 2017.
You can receive your future bills quicker by signing up to paperless billing.
Paying by direct debit
Please check the shaded box on your bill where it says how much each instalment is. It also tells you how you are due to pay. If it tells you that the instalments are collected by direct debit you don’t need to do anything as we will automatically change your payments to make sure the right amount is taken.
If you don’t currently pay by direct debit and you would like to, please fill in and return the direct debit form sent to you with your council tax bill.
Council tax charges 2017/18
In this area, a 'precept' is a charge collected on behalf of Canterbury City Council, Kent County Council, The Police and Crime Commissioner for Kent, Kent and Medway Fire and Rescue Authority and our parish councils.
We collect the council tax on behalf of all these authorities. Find out more about where your council tax goes.
Information from other authorities who deliver services in your area:
- Kent County Council
- The Police and Crime Commissioner for Kent
- Kent and Medway Fire and Rescue Authority
- Parish council contact details
The adult social care precept
The adult social care precept is an amount charged by Kent County Council to help fund adult social care. More about the adult social care precept.
Premiums for empty properties
An additional amount of council tax (a ‘premium’) is charged when a property has been empty for two years or more. The premium is set at 50 per cent.
This means that if you own a property which has been empty and unfurnished for two years or more, you will be charged an extra 50 per cent council tax on top of the full council tax for the property. This means that you will have to pay a 150 per cent council tax charge. More about the long-term empty premium.
If you disagree with your council tax bill
Please see the appeals and disputes page for information about how to appeal and what you can appeal against.
If you appeal against your council tax, you must continue with your regular payments until your appeal has been dealt with.
If you don’t pay your council tax
The council tax is a priority bill that must be paid by everyone who is liable.
If council tax is not paid as and when it is due, we will take recovery action which could mean costs being added to your account.
- Where your council tax goes 2017/18
- How your 2017/18 council tax is worked out
- Cost of council services 2017/18
Your council tax bill explained
Watch our video which explains some of the details of your council tax bill