How we use your benefit claim personal information
If you make a claim for housing benefit, council tax support or a discretionary housing payment, we might use the information held on you for other benefit-related services.
What to do if you disagree with a decision on your housing benefit claim.
If you disagree with a decision on your housing benefit, you can:
In most cases, you must be the person claiming housing benefit. Your landlord can appeal if:
Challenge a housing benefit decision
If we decide your housing benefit should change then we'll send you a revised letter with the amount you get.
If we decide our original decision is correct we'll tell you if you can appeal to the Tribunal Service and how to do this.