How we use your benefit claim personal information
If you make a claim for housing benefit, council tax support or a discretionary housing payment, we might use the information held on you for other benefit-related services.
Lifeline
Find out what Lifeline is and how much it costs.
How Lifeline works
Lifeline is an emergency alarm service that can help you or someone you know to feel safe and independent in the home, 24 hours a day, 365 days a year.
Our professional and experienced emergency team is located in our CCTV control room.
There's different Lifeline equipment depending on your needs.
It can help support:
- people at risk of falling
- vulnerable or anxious people living alone
- people with medical conditions or a disability
- people being discharged from hospital
- those caring for others
How much Lifeline costs
| Equipment | Prices |
|---|---|
| Unit with pendant | From £3.84 per week |
| Extra pendant linked to unit | £1.27 per week plus unit cost |
| Smoke detector linked to unit | £1.13 per week plus unit cost |
| Fall detector linked to unit | £1.57 per week plus unit |
Installation of equipment is free.