How do I sign up for garden waste collections?
You'll be able to sign up for 2025 collections in March.
Can I pay by Direct Debit?
No. You need to pay by credit or debit card each year you sign up.
Will I be sent a sticker for my green bin?
No. Our crews will be using in-cab technology to see who has a subscription.
You just need to make sure your green bin has your house name or number on it. You can use a number sticker or permanent marker to do this.
How do I get a new green bin?
You must have a green bin before you sign up for a subscription. You won't be given a bin as part of the service.
If you don't have one you need to buy a green bin.
What can I put in my green bin?
You can check what does and does not go in your green bin online.
When will my green bin be collected?
You can check your collection day online.
Your bins will be collected on this day every two weeks.
What should I do if my green bin is not collected?
You must report a missed green bin to us no later than midnight the next day. So for example, if your collection is a Tuesday you must report it by midnight on Wednesday.
If you don't report it within these times, we won't come back to collect it and you'll have to wait until your next scheduled collection.