Problems with our Lifeline service
We're really sorry, we're having problems with our phone lines which means our Lifeline service is not available.
If you or a loved one need help in an emergency, please call 999.
Find out how to appeal an FOI decision and what happens after.
If you are not happy with the information we gave or that we refused to answer an FOI, you can ask for an internal review.
You need to do this within two months of getting our response to your FOI.
Ask for an internal FOI review
If you're still not happy after this you can make a complaint directly to the Information Commissioner. You cannot do this until your FOI has gone through our internal review.
You can also write to them at:
The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
SK9 5AF