Contact us

Did you know...

You can apply or pay for services and find information on this website quickly and easily. You'll get a faster response as it'll go to the right team and a copy of your request will be sent to your email.

Use the search bar at the top of the site or the menu to find what you need.

Got a question?

How can I report a pothole?

You can easily report a pothole online to Kent County Council who look after roads and highways.

Report a pothole

How can I report a broken traffic light?

You can easily report a broken traffic light online to Kent County Council.

Report a broken traffic light

How can I report a broken streetlight?

If the street light is in one of our car parks you can report it to us online. Otherwise you can easily report a broken streetlight to Kent County Council.

Report a broken streetlight

Can't find what you want online?

Visit Kent County Council for more information on roads and pavements, including roadworks, permits and licences and street lights. You can also call them on 03000 41 81 81. 

Make a complaint to the council

If you've not had good service from us you can make a complaint online so that we can put it right and stop it from happening again.

Find out more about our complaints procedure.