If you need help paying your bill, you may be able to get a council tax support exceptional hardship award.
You must:
- be getting, or have applied for, council tax support
- be experiencing severe and intolerable financial hardship
- prove that you have tried all other reasonable ways to pay your council tax
- have contacted our council tax team to talk through your options
Apply for an exceptional hardship award
There are restrictions on how much you can get and payments are a short term measure.
You might want to see the exceptional hardship support scheme document: