Complete an anti-social behaviour case review

The Anti-social Behaviour, Crime and Policing Act 2014 has introduced the anti-social behaviour case review. This means you can ask our local Community Safety Partnership team to look at responses to incidents of anti-social behaviour.

This used to be called the community trigger and was used by victims of anti-social behaviour to ask for help and try to find a resolution.

Local agencies in the area work together by sharing information about actions taken. This is then used to reach solutions to prevent anti-social behaviour happening again.

How to use the anti-social behaviour case review

If you have reported at least three incidents in the last six months to us, you can use the anti-social behaviour case review. This can be:

• vandalism
• harassment or intimidation
• threatening behaviour
• verbal abuse
• consuming alcohol in public spaces

The review can also be completed on your behalf by a family member, friend, carer, councillor, member of parliament or another professional person. We will need your consent before a person can use the case review process on your behalf.

Complete an anti-social behaviour case review

What happens after you submit a case

Once we've had your application, we will contact other agencies involved to confirm the details of the reported incidents and if the threshold has been met.

If the threshold has been met - this means you have reported three or more incidents of anti-social behaviour in the last six months - we will contact you to let you know. If it has not been met, we will say what action will be taken to deal with the issues.

Once the threshold has been confirmed, other agencies will give details of the case and at actions taken, which are reviewed at a panel. 

Those undertaking a case review might make recommendations to other agencies and people carrying out public functions, who have the responsibility for those recommendations. This means that they should acknowledge them and might be challenged if they don't carry them out without good reason.

We will report on the number of applications and send a summary to our Community Safety Partnership and the office of the Kent Police and Crime Commissioner.

We will write to you after the panel meeting with our findings and recommendations within 25 working days. If it will take longer to reply we will let you know.

If you don't meet the threshold

If you have not met the threshold for the case review, you can still report anti-social behaviour online.

Ask for a secondary review

If you are unhappy with the way we have handled your application or how the review panel was carried out, you can ask for a secondary review. This review is carried out by an independent panel and is the last step that can be taken in this process.

If you are still unhappy, you can contact the Ombudsman, the Independent Police Complaints Commission or another relevant body.

Case review statistics

From April 2023 to March 2024 we received:

• three case reviews
• all three did not meet the threshold
• all three have been given advice