Help with your parking account

Registering to manage your parking account online is simple, fast and secure and you can update your details at any time.

Register for a parking account

Where to park and how much it costs

You can use your parking account in a number of our car parks, including Park and Ride - find a car park.

Different car parks have different charges per hour.

How the money is taken when you park

Your registered payment card will be charged automatically when you exit the car park. You won't need to visit a payment machine.

Payments will show on your account from 9am the day after you use the car park.

You can turn off automatic payments at any time. Login to your account, go to 'update your payment details' and select 'disable automatic payments'.

Blue Badge parking

If you have a Blue Badge you can park for free for three hours in most of our ANPR car parks, excluding the Park and Ride sites.

You need to register your Blue Badge against your online account and display it when you park.

You can change your registered vehicles as many times as you like (for example, if friends or family drive you at different times) but you can only have two registered at any one time.

If you have a problem with your parking account

You can contact our parking team who will be able to help.