How we use your benefit claim personal information
If you make a claim for housing benefit, council tax support or a discretionary housing payment, we might use the information held on you for other benefit-related services.
The Household Support Fund is a scheme funded by the government to help low income households.
The Household Support Fund is a scheme funded by the government to help low-income households.
The money we're given is for help with costs like food, energy bills and other essentials such as clothing and hygiene products.
The fund is a discretionary award, and we reserve the right to change the criteria at any time.
To apply for a payment, you must:
You can only apply to the Household Support Fund once between now and the end of February 2025 (or when the money runs out).
Type of household | Amount |
---|---|
Single people or couples with no children | £100 |
Single people or couples with children | £150 |
State pension age people | £200 |
Only one payment can be made per household. If a child and a person of pension age live in the same household, you will only be eligible for one grant of £200.
You’ll need to give us:
Apply for a Household Support Fund payment
If you can't apply for the Household Support Fund, a friend or family member can complete an application on your behalf.
You can also visit a Local Digital Hub at Canterbury or Whitstable Library where a volunteer can help you to apply. You need to take the required information along with you, such as your National Insurance number and bank statements. You can book an appointment in advance.
You can contact us if you still need help.
We’ll look at all applications based on individual needs, the information and supporting evidence you give us, and the money available.
We'll give priority to people in urgent need.
If there is high demand for payments, you might not be given any money even if you are eligible.
We normally let you know the outcome of your application within 28 working days.
If your application is not successful we’ll explain the reasons why.
The Household Support Fund Framework sets out full details of the scheme and how payments are made:
You can also see our privacy notice for how we'll use your personal data.