Help with housing costs

Get help paying your rent or mortgage, or help heating your home.

GOV.UK's Help for Households campaign has advice and support on lots of household costs, including bills, childcare, and benefits.

Organisations that can help you

Help with homelessness

If you're homeless or at risk of being homeless we can give you help or advice. You need to complete a quick online assessment first.

Get help if you're homeless or at risk of losing your home

If you are homeless, there are organisations that can help.

Catching Lives is an independent charity and day centre working with those that do not have secure housing. It is open every day from 9.20am to 2.00pm and 9.20am to 1.30pm on Wednesdays.

The Haven Project supports homeless and vulnerable people in the Whitstable area. The Haven is open every Monday, Wednesday and Friday afternoon 2pm to 4pm at St Johns Methodist Church.

Help paying your rent or mortgage

You should speak to your landlord or mortgage lender first if you can't pay your housing costs. If you're a council tenant you should contact our housing team.

GOV.UK have advice on help towards mortgage interest payments or you can speak to Canterbury Housing Advice Centre.

You might be able to get housing benefit if you're on a low income.

If you're claiming housing benefit or Universal Credit and need more help with housing costs, you can apply for a Discretionary Housing Payment (DHP). This is a one-off payment for help with rent or a rent deposit.