Problems with our Lifeline service
We're really sorry, we're having problems with our phone lines which means our Lifeline service is not available.
If you or a loved one need help in an emergency, please call 999.
Urgent: problems with Lifeline
Updates on the problem with our Lifeline service.
We’re sorry but a technical problem we’re working hard to fix means our Lifeline service is out of action and cannot be used to get help.
Our team is calling customers and/or their families to let them know.
We are also sending the following text message from CburyCC to customers and/or their families:
Urgent: we are experiencing problems with our Lifeline service which means users will not be able to use it to get help. More details canterbury.gov.uk/status
If you or a loved one need help in an emergency, please call 999.
If you have a question about Lifeline, please call 01227 910 800.
We'll update this page and our social media as soon as we have any more information.