Problems with our Lifeline service We're really sorry, we're having problems with our phone lines which means our Lifeline service is not available. If you or a loved one need help in an emergency, please call 999. Get help with Lifeline Hide
Make a complaint If you're not happy with the service you've had you can make a complaint. Complaints procedure What happens when you make a complaint and who to escalate it to if you're not happy with our response. Make a complaint about a councillor Find out how to make a complaint about a councillor and how it will be handled.
Complaints procedure What happens when you make a complaint and who to escalate it to if you're not happy with our response.
Make a complaint about a councillor Find out how to make a complaint about a councillor and how it will be handled.
