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Find out what the information in your council tax bill means.
In March you'll get a new council tax bill showing how much your instalments will be from 1 April 2025. If you’ve signed up for paperless billing, your bill will be sent to your email address on Thursday 6 March. If you still get your bill in the post, your bill will be dated and posted on Friday 7 March.
The bills show information correct as of February 2025. However, if you have provided any new information within the last 21 days we may not have processed this yet. If any changes result in a difference to the amount you have to pay we will send you a revised bill.
Please read your bill carefully to make sure you know what you need to pay and check whether the correct discounts and exemptions and council tax support have been given to you.
The council tax you pay goes towards local services such as policing, fire services, education, parks and household rubbish collections. The amount you pay depends on the area that you live in and which property band your home is given. Your bill will be adjusted if you qualify for any of the council tax discounts or exemptions, or if you qualify for help with your council tax because you have a low income.
See council tax charges and parish precept charges for 2025 to 2026.
In this area, a 'precept' is a charge collected on behalf of us, Kent County Council, The Police and Crime Commissioner for Kent, Kent and Medway Fire and Rescue Authority and our parish councils.
We collect the council tax on behalf of all these authorities. Find out more about where your council tax goes.
You may like to read information from other authorities who deliver services in your area:
The adult social care precept is an amount charged by Kent County Council to help fund adult social care. Read more about the adult social care precept.
Please check the box on your bill where it says how much each instalment is; it tells you how you are due to pay. If it tells you that the instalments are collected by Direct Debit you don’t need to do anything as we will automatically change your payments to make sure the right amount is taken.
If you don’t currently pay by Direct Debit and you would like to, please sign up to Direct Debit.
If you still live at the same address you can continue to use your existing payment card, you don’t need a new one.
An additional charge (premium) can be applied to your council tax bill in certain circumstances. Council tax premiums benefit our district and communities as an incentive to bring empty or under utilised homes back into use.
From 1 April 2025, a council tax premium of 100% will be applied to an empty and furnished property, which is not used as your main home. The premium will increase the council tax payable to 200%.
A premium is charged when a property has been empty for one year or more.
From 1 April 2025, the following premiums apply to properties:
As this premium applies to the property, a change of ownership or tenancy will not affect the premium. If when you purchased or leased your property it had already been empty and unfurnished for one year or more, you will have to pay the extra council tax charge. The additional charge can only be removed by bringing your property back into use.
The provision given to charge a premium is intended to help us to:
You can request further information for the number and value of premiums.
Find out more about the long-term empty premium
No premium will be charged on the following properties if they are:
No premium will be charged if, for a maximum of 12 months:
You can let us know if you think your property meets the exception criteria:
If you're leaving care to become independent and you're aged between 16 and 25, Kent County Council (KCC) may be able to help support you. If you have left care, and KCC have appointed you a personal adviser, please give your council tax bill to them to arrange payment.
Find out more on the offer to care leavers
Please see the appeals and disputes page for information about how to appeal and what you can appeal against.
If you appeal against your council tax, you must continue with your regular payments until your appeal has been dealt with.
The council tax is a priority bill that must be paid by everyone who is liable.
If council tax is not paid as and when it is due, we will take recovery action which could mean costs being added to your account.